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                                          Frequently Asked Questions    

Question :

How do I Log in to my KENA BECHA account?

Answer :

Just by entering the User Name and password which you provided at the time of registration.

Question :

Why do I have to login and logout each time I visit KENA BECHA?

Answer :

No need to do the same, but you need to provide your credentials where ever is required.

Question :

I have forgotten my password, is it possible to retrieve my password?

Answer :

Yes. You can get your password by providing your User Name which you provided at the time of registration.

Question :

How can I change my contact details?

Answer :

Contact admin or send an email to admin@kenabecha.co.uk

Question :

How can I search for properties, general items on KENA BECHA? What are the search options available?

Answer :

You have two types of search criteria viz 1.Quick search 2.Advanced search. In Quick search provide Service Type, Post Code and Price Range. In Advanced search based on whether it is Buy search or Rent search and the options given, it will give Search results for the properties.

Question :

What is the procedure for posting my property, general item for sale, rent on your site?

Answer :

Just click on Sell or Rent, providing login details for a valid user leads to upload his/her property Note:Minimum four property images are required.

Question :

Once I post my property, general item, for how long will it be valid?

Answer :

First it should be Authorized by KenaBecha admin and it will be valid till it is sold out.

Question :

After I have posted my property, general items, how will I know if someone is interested?

Answer :

You will receive mail from the respective buyer.

Question :

Why should I add a photograph to my property listings, What are the benefits?

Answer :

Photographs are dead speakers and are more explanatory.

Question :

How do I add a photograph?

Answer :

Any GIF or JPG with 512k and 400*350 dimensions can be uploaded by the Browse option provided. Browse the image to upload from the source location and upload it.

Question :

I have a regular, non – digital photograph of my property, general items. How do I add to my listings?

Answer :

You can add but follow the image restrictions.

Question :

I got an error while uploading the photograph. What could be the reasons?

Answer :

Reason might be that the photograph you have provided is not following the image restrictions.

Question :

Are the any do`s and don’ts that I should keep in mind while uploading the photograph?

Answer :

1. Minimum four property images are required so that Image field should not be empty, otherwise it won’t allow you to upload. Alternative is you can upload the same image in all the five browsing places to upload the same. 2. Any GIF or JPG with 512k and 400*350 dimensions can only be uploaded by the Browse option provided.

Question :

I have uploaded the photograph but it is not visible in my listings. What could be the reasons?

Answer :

Your properties wont be displayed until and unless it is activated by admin.

Question :

Once I have posted my listings, can I edit it later?

Answer :

You can't edit from the Client Side but this can be done by contacting admin.

Question :

What is the procedure for editing later?

Answer :

All you need to do is contact admin. You can edit it at any time.

Question :

While editing my listing can I change all the details?

Answer :

Yes, either by contacting admin or by sending an email to admin@kenabecha.co.uk, you can edit all the details.

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